Payments for Ticketing

Simplify Ticketing and Build Customer Loyalty with Seamless, Omni-Channel Payments

Our services for the ticketing industry

Our Ticketing solution is designed to make ticketing smoother and more flexible for both operators and users. With advanced loyalty and identification features, omni-channel access, and versatile acceptance devices, Surfboard Payments transforms the ticketing experience into a streamlined, secure, and convenient process that works in any environment—whether at the gate, online, or on a mobile device.

Payment Card as a Ticket

Offer the ultimate convenience by enabling customers to use their payment cards as tickets. Users can pay online and skip the need for a separate ticket — simply tap the payment card to access events, transport, or venues. This not only simplifies the entry process but also reduces the need for physical ticket management.

Loyalty Tokens for User Identification

Leverage Surfboard’s loyalty tokens to link users directly with their loyalty accounts and benefits. With loyalty tokens integrated into every ticket transaction, customers feel rewarded and valued, strengthening brand loyalty and encouraging repeat visits.

NFC and QR Code Compatibility

Our acceptance devices don’t just process payments—they also read non-payment NFC cards, allowing for effortless compatibility with various ticketing systems. Additionally, they can read QR code tickets, providing added convenience and versatility to support a range of ticket formats.

True Omni-Channel Flexibility

Surfboard’s omni-channel ticketing solution allows users to pay online and use their payment card at the point of entry. Our acceptance devices serve dual purposes: both for entry inspection and for in-person payments. Options include traditional terminals or our SoftPOS solution, ideal for mobile or portable environments. This flexibility empowers your staff to process payments and scan tickets seamlessly, wherever they are.

Benefits

Make every ticketing interaction seamless with Surfboard Payments' omni-channel ticketing solution. Connect with us to learn how to enhance your ticketing infrastructure while providing an innovative, customer-first experience.

Enhanced Customer Experience

By reducing friction at every touchpoint, from purchase to entry, our solution enhances the ticketing experience for customers. Using loyalty tokens and payment cards as tickets simplifies processes and allows customers to enjoy their experience without extra steps or delays.

Reduced Operational Complexity

Unified payment and ticketing options mean less overhead in managing separate systems. Accept payment cards, NFC, and QR codes with a single device that’s ready for both inspection and transaction—no need for additional hardware or staff training.

Scalable for Every Venue Size and Type

Whether for stadiums, concerts, public transit, or museums, Surfboard’s ticketing solution adapts to every scale, offering tailored, powerful options for entry and payment management that make it ideal for high-traffic environments and smaller, specialty venues alike.

Supported Payment Methods

Here are the payment methods we support across our platform:

Partner with Surfboard Payments

Surfboard Payments offers a range of ticketing solutions for events, public transport, and more. Our terminals support NFC and QR code ticketing, and our omni-channel flexibility allows for seamless ticketing and payment processing.