Gift Cards

Overview

The Gift Cards section lets you issue branded gift cards, track their balance, and see every transaction redeemed against them. Cards work across your stores and terminals using the same payment rails as cards.

Gift Card Table

The main view lists every card you’ve created with:

• Card ID / code
• Original value — the issued amount
• Remaining balance
• Status — active, redeemed, expired, void
• Created date
• Customer / recipient (if attached)

Click any row to open the Details modal.

Creating a Gift Card

Click Create Gift Card in the top-right. The modal asks for:

• Amount and currency (defaults to your merchant’s primary currency)
• Recipient details — optional name and email if the card is for a specific person
• Message — optional personal message for the recipient
• Expiry — optional expiration date

Hit Create and the system generates a unique card code and value entitlement. A success modal confirms the new card and lets you copy or share it.

Card Detail View

Opening a card shows:

• The full card code and QR code for redemption
• Balance history — the original value, every redemption, and any top-ups
• Linked transactions — every sale that drew down the balance
• Recipient info if entered

Redemption

Customers redeem gift cards at the terminal — the cashier selects “Gift Card” as the payment method and scans the QR code or enters the code manually. The portal automatically:

1. Checks the balance
2. Deducts the redeemed amount
3. Updates the card’s remaining value
4. Logs the transaction in the card’s history

Why Issue Gift Cards?

• Drive new customer acquisition (gifted cards bring in new buyers)
• Boost cash flow — you collect the value upfront
• Increase basket size — gift card holders typically spend more than the card’s value
• Support refunds-as-credit — issue a gift card instead of a cash refund